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Frequently Asked Questions

Welcome to RedVector's Frequently Asked Questions (FAQ) section.  The list of questions appears below. To view the answer, click on the plus [+] sign next to the question, or click on the question directly,  to expand the answer. To narrow the list by keyword or category, enter the appropriate information below and click the "Search" button.  If you don't find the answer to your question below, you may:
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Frequently Asked Questions
Are my completed continuing education hours reported to my state licensing board(s) and/or professional organization(s)?
Can I print my online course?
Can I take the FL Engineer Laws & Rules course in different renewal periods?
Can I use RedVector if I am on a Mac instead of a PC?
Do I have to be online the entire time to take course or quiz?
Do you report Learning Units directly to the AIA for AIA members?
How and when do I pay for my courses?
How do I access and print my certificate of completion?
How do I become an author?
How do I change my security settings?
How do I create a new account?
How do I download my course?
How do I exchange a course for another?
How do I get a printed receipt for my purchase?
How do I know my credit card transaction is secure?
How do I know that I have completed a course?
How do I place an order online?
How do I update my personal profile?
How do I use my block of hours?
How do I use my Corporate Authorization code?
How do you pay authors?
How does online testing work?
How long do I have access to my certificate of completion?
How long will I have access to an online course?
I am a Florida Licensed Engineer. Do you report my completed continuing education hours to the Board?
If I don't have Flash Player installed on my computer, how can I install it?
What are my internet browser requirements for HTML and Level 2 Interactive courses?
What are my payment options?
What are my software requirements for HTML and Level 2 Interactive courses?
What are the definitions of PDH, LU and CEU?
What do I do if I am having trouble logging into my account?
What if I am dual licensed (Engineer & Land Surveyor) in NY?
What is your privacy policy?
What is your return/refund/guarantee policy?
What proof will I receive to verify that I have completed an online course?
What score must I achieve on my test to successfully pass my course and receive a certificate of completion?
What should I do if I forget my password?
When do you report my completed continuing education hours?
Where is my free demonstration online course?
Why can't I find my PDH records at myfloridalicense.com?
Why do I not have access to my certificate of completion when I completed the course?
Why don't you report my completed continuing education hours to my licensing board(s) and/or professional organization?
 
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