RedVector Online Education for Design and Construction



Overview

Title: The Ultimate Project Manager, Chapter 8: Managing The Client
Provider: PSMJ Resources
Author: Michael D'Alessandro
Author P.E. Michael D'Alessandro
Mr. D'Alessandro has been involved with the A/E Design and Construction Industry for more than 20 years. Prior to joining PSMJ Resources, Inc., he was with Parsons Infrastructure and Technology Group as a Principal Project Manager. His responsibilities included project management, proposal preparation, department management, and human resources management.

His extensive project management experience includes engineering, procurement, ranging in capital value from $1 million to $55 million. He has also been responsible for management of fast-track multi-discipline projects involving equity placement for both domestic and international facilities.

During his tenure as a Project/Client Manager, he successfully completed capital projects in 18 different countries. He has worked with some of the largest global companies by consistently demonstrating the ability to accomplish project budget and schedule objectives with a high degree of client satisfaction.

As a consultant, he has provided project management training since 1990 and has been involved in strategic planning for design/build initiatives and work process improvements for small project environments. He has also served as a Quality Council member, leading efforts to measure client satisfaction and improve design productivity.

Michael has a Bachelor of Science degree in Civil Engineering and a Masters Degree in Environmental Engineering. He is also certified by the Project Management Institute as a Project Management Professional (PMP) and is a member of the American Society of Civil Engineers. Michael is also a registered professional engineer in a number of states and is a Diplomate of the American Academy of Environmental Engineers.
Price: 26.95
Credit Hrs: 1
Rating: (250 Reviews)

Description

This 1-hour interactive online course shows Project Managers what they need to know and do in order to achieve a successful relationship with their clients.  You will explore why clients defect and what you can do to prevent it.  This course teaches you how to communicate, listen, write correspondence, use appropriate body language and more.

This is the 8th Chapter of the 'Ultimate Project Manager' course series from PSMJ Resources, Inc. offered through RedVector.com in its entirety.  We recommend that you take Chapter 1 through 7 prior to this Read More

Learning Objectives

After completing this course, you will be able to:

  • Treat the client as a person
  • Focus on the client’s interests
  • Exhibit professionalism and technical competence
  • Demonstrate project control
  • Develop effective communication

OSHA 10-Hour Card - Only $88

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Applies To:

AIA - Member ( General - AIA Reg. # RV284 ) MD - Architect ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General )
AK - Architect ( General - AIA Reg. # RV284 ) MD - Land Surveyor ( General ) OK - Land Surveyor ( General )
AK - Engineer ( General ) ME - Engineer ( General ) OK - Land Surveyor ( General )
AK - Land Surveyor ( General ) ME - Land Surveyor ( General ) OK - Land Surveyor ( General )
AK - Landscape Architect ( General - AIA Reg. # RV284 ) MN - Engineer ( General ) OK - Land Surveyor ( General )
AL - Engineer ( General ) MN - Interior Designer ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General )
AL - Land Surveyor ( General ) MN - Land Surveyor ( General ) OK - Land Surveyor ( General )
AL - Landscape Architect ( General - AIA Reg. # RV284 ) MN - Landscape Architect ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General )
AR - Architect ( General - AIA Reg. # RV284 ) MO - Architect ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General )
AR - Engineer ( General ) MO - Architect ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General )
AR - Engineer ( General ) MO - Engineer ( General ) OK - Land Surveyor ( General )
AR - Interior Designer ( General - AIA Reg. # RV284 ) MO - Engineer ( General ) OK - Land Surveyor ( General )
AR - Land Surveyor ( General ) MO - Interior Designer ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General )
AR - Land Surveyor ( General ) MS - Architect ( General - AIA Reg. # RV284 ) OR - Landscape Architect ( General - AIA Reg. # RV284 )
AR - Landscape Architect ( General - AIA Reg. # RV284 ) MS - Engineer ( General ) OR - Landscape Architect ( General - AIA Reg. # RV284 )
CA - Architect ( General - AIA Reg. # RV284 ) MS - Land Surveyor ( General ) PA - Engineer ( General )
CA - Interior Designer (CCIDC) ( General - AIA Reg. # RV284 ) MT - Engineer ( General ) PMI - Certified Proj. Mgmt. Professional (PMP) ( General - 1510-000028 )
CA - Interior Designer (CCIDC) ( General - AIA Reg. # RV284 ) MT - Land Surveyor ( General ) PMI - Certified Proj. Mgmt. Professional (PMP) ( General - 1510-000028 )
DC - Architect ( General - AIA Reg. # RV284 ) NC - Engineer ( General ) RI - Architect ( General - AIA Reg. # RV284 )
FL - Architect ( General - AIA Reg. # RV284 ) NC - Land Surveyor ( General ) SC - Engineer ( General )
GA - Architect ( General - AIA Reg. # RV284 ) ND - Engineer ( General ) SC - Land Surveyor ( General )
GA - Engineer ( General ) ND - Land Surveyor ( General ) SD - Architect ( General - AIA Reg. # RV284 )
GA - Interior Designer ( General - AIA Reg. # RV284 ) NE - Architect ( General - AIA Reg. # RV284 ) SD - Architect ( General - AIA Reg. # RV284 )
GA - Land Surveyor ( General ) NE - Architect ( General - AIA Reg. # RV284 ) SD - Engineer ( General )
GA - Landscape Architect ( General - AIA Reg. # RV284 ) NE - Engineer ( General ) SD - Engineer ( General )
IA - Architect ( General - AIA Reg. # RV284 ) NE - Engineer ( General ) SD - Land Surveyor ( General )
IA - Architect ( General - AIA Reg. # RV284 ) NE - Landscape Architect ( General - AIA Reg. # RV284 ) SD - Land Surveyor ( General )
IA - Engineer ( General ) NH - Engineer ( General ) SD - Landscape Architect ( General - AIA Reg. # RV284 )
IA - Engineer ( General ) NH - Engineer ( General ) SD - Landscape Architect ( General - AIA Reg. # RV284 )
IA - Land Surveyor ( General ) NH - Landscape Architect ( General - AIA Reg. # RV284 ) SMPS - CPSM ( General - AIA Reg. # RV284 )
IA - Land Surveyor ( General ) NJ - Architect ( General - AIA Reg. # RV284 ) TN - Architect ( General - AIA Reg. # RV284 )
ICC - Member ( General - AIA Reg. # RV284 ) NM - Engineer ( General ) TN - Engineer ( General )
ID - Engineer ( General ) NM - Engineer ( General ) TN - Engineer ( General )
ID - Engineer ( General ) NM - Land Surveyor ( General ) TN - Interior Designer ( General - AIA Reg. # RV284 )
ID - Land Surveyor ( General ) NM - Land Surveyor ( General ) TN - Interior Designer ( General - AIA Reg. # RV284 )
ID - Land Surveyor ( General ) NV - Contractor ( General ) TN - Landscape Architect ( General - AIA Reg. # RV284 )
IEI - Member ( General ) NV - Engineer ( General ) TN - Landscape Architect ( General - AIA Reg. # RV284 )
IL - Architect ( General - AIA Reg. # RV284 ) NV - Engineer ( General ) TX - Engineer ( General )
IL - Professional Engineer ( General ) NV - Engineer ( General ) TX - Engineer ( General )
IL - Structural Engineer ( General ) NV - Engineer ( General ) TX - Engineer ( General )
IN - Architect ( General - AIA Reg. # RV284 ) NV - Land Surveyor ( General ) UT - Engineer ( General )
IN - Engineer ( General ) NV - Land Surveyor ( General ) UT - Engineer ( General )
IN - Landscape Architect ( General - AIA Reg. # RV284 ) OAA - Member ( General - AIA Reg. # RV284 ) UT - Land Surveyor ( General )
KS - Architect ( General - AIA Reg. # RV284 ) OH - Architect ( General - AIA Reg. # RV284 ) VA - Architect ( General - AIA Reg. # RV284 )
KS - Engineer ( General ) OH - Engineer ( General ) VA - Architect ( General - AIA Reg. # RV284 )
KS - Engineer ( General ) OH - Land Surveyor ( General ) VA - Engineer ( General )
KS - Land Surveyor ( General ) OH - Landscape Architect ( General - AIA Reg. # RV284 ) VA - Land Surveyor ( General )
KS - Landscape Architect ( General - AIA Reg. # RV284 ) OK - Engineer ( General ) VA - Landscape Architect ( General - AIA Reg. # RV284 )
KS - Landscape Architect ( General - AIA Reg. # RV284 ) OK - Engineer ( General ) VA - Landscape Architect ( General - AIA Reg. # RV284 )
KY - Architect ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General ) WA - Land Surveyor ( General )
KY - Engineer ( General ) OK - Land Surveyor ( General ) WI - Architect ( General - AIA Reg. # RV284 )
KY - Interior Designer ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General ) WV - Architect ( General - AIA Reg. # RV284 )
LA - Engineer ( General ) OK - Land Surveyor ( General ) WV - Engineer ( General )
LA - Engineer ( General ) OK - Land Surveyor ( General ) WV - Land Surveyor ( General )
LA - Land Surveyor ( General ) OK - Land Surveyor ( General ) WV - Landscape Architect ( General (max 6 hrs online) - AIA Reg. # RV284 )
LA - Land Surveyor ( General ) OK - Land Surveyor ( General ) WY - Engineer ( General )
LA - Residential Contractor ( General ) OK - Land Surveyor ( General ) WY - Engineer ( General )
MA - Architect ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General ) WY - Land Surveyor ( General )
MD - Architect ( General - AIA Reg. # RV284 ) OK - Land Surveyor ( General ) WY - Land Surveyor ( General )

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