What are the definitions of PDH, LU and CEU?
PDH - Professional Development Unit (1 PDH = 1 Credit Hour); LU = Learning Unit (1 LU = 1 Credit Hour); CEU = Continuing Education Unit (1 CEU = 10 Credit Hours)
|
How do I know that I have completed a course?
Your My Courses page in the RedVector LMS includes a list of all of your Courses. The status column displays three states: Not Attempted, Passed and Failed. There is also a column which displays Expiration date. You may sort your courses by status or expiration date by clicking on the column heading.
|
How do I download my course?
When you log in to the RedVector LMS, you will arrive on the My Account page. At the top of your screen, you will notice a line of tabs. The second tab from the left should be your My Courses tab. If you click on this tab, it will load a list of your Courses. Click on the Course title to enter the course. Click on the Begin Course button to launch Course. View the Get Started videos for more details.
|
How long will I have access to an online course?
You will have access to your online course for 1-year from date of purchase.
|
How does online testing work?
In the RedVector LMS, most Course Lessons include a final exam. If you click on the Begin Exam button from your course launch page it will launch the online test. It will show you how many questions there are, what question you are currently answering, and what questions you have and have not answered. Most questions are multiple choice. You can save your answers and come back later. When you are done answering all questions you can grade your exam and receive your immediate results.
|
Can I print my online course?
Yes. Most courses are available in an easy-to-print PDF format. When you click on a course title from your My Courses page in the RedVector LMS, it will list a PDF icon next to each lesson. If you click this icon, it will generate a PDF which you may then print directly from your browser, or which you may save to your computer.
|
What is your return/refund/guarantee policy?
For individual course purchases and at any time within 12 months of your purchase, if you are not satisfied with an online course and choose not to complete it, RedVector.com will exchange the course for another of equal or lesser value. If within 30 days of your purchase you are not satisfied with an online course and choose not to complete the course, RedVector.com will exchange the course for another of equal or lesser value or refund the cost of the course. If you complete an online course and your state licensing board does not accept it on the basis of course quality, RedVector.com will refund the cost of the course (upon proof of state board denial).
|
Do I have to be online the entire time to take course or quiz?
Some state licensing boards require you remain online the entire time to earn continuing education credit. Please check your state licensing board requirements (or visit our License Requirements summary page) to determine if this requirement applies to you. If your state licensing board does not require you remain online, you may print the PDF and test, read and answer them off-line, and then return to your My Courses tab to input your test answers and score the test.
|
What score must I achieve on my test to successfully pass my course and receive a certificate of completion?
Passing scores vary based on the license you hold. Below are some general guidelines:
- The Pass/Fail rate for all Engineer State Licenses is 70%
- The Pass/Fail rate for all Architect State Licenses is 70%
- The Pass/Fail rate for all AIA Memberships is 80%
- The Pass/Fail rate for most Land Surveyor State Licenses is 70%. *TX exception, see below.
- The Pass/Fail rate for all Landscape Architect State Licenses is 70%
- The Pass/Fail rate for all Interior Design State Licenses remains at 70%
- The Pass/Fail rate for most Contractor State Licenses is 70%. **FL exception, see below.
- The Pass/Fail rate for all Building Inspector State Licenses is 70%.
**Florida Electrical and Certified Contractors must pass their courses with a 75% as mandated by the Licensing Boards.
*Texas Land Surveyors must pass their approved courses with a 95% as mandated by the Licensing Board.
|
How do I exchange a course for another?
You may exchange a course for another by contacting our Client Support Team. Call Toll Free 1-866-546-1212 or email ClientSupport@RedVector.com.
|
Where is my free demonstration online course?
When you log in to the RedVector LMS, you will arrive at the My Account page. At the top of your screen, you will notice a line of tabs. The second tab from the left should be your My Courses tab. If you click on this tab, it will load a list of your Courses. Your Demonstration Course should also be listed here. Click on the Course title to begin.
|