ACCOUNT SERVICES 

Going the Extra Mile: Fanatical Client & Account Support 

At RedVector, we believe in going above and beyond to ensure your needs are met. Whether your organization has five or 50,000 employees, we strive to help your realize the full potential of your training program.


Your Account Manager

RedVector's superior support begins with your account manager, a dedicated professional who works with you to ensure that all your training goals are met. From helping guide you through the setup of your online university to helping determine your exact training needs and providing regular reports and trend data, your account manager is your partner.

Onboarding and Implementation Support

RedVector will help you ensure the smooth implementation of your online university and learning management system (LMS). Your onboarding experience carries through the first six months of engagement, and from there we provide ongoing utilization and marketing support to help you promote your training program.


LMS Integration

When required, implementation support includes customization and integration with internal and third-party systems.


Custom Course and Competency Upload

Your dedicated RedVector Account Manager will help guide you through the process of uploading your custom online courses or custom competency assessments into the LMS, helping facilitate timely and consistent distribution of company training and skills gap assessments.


Customized Orientation Course

RedVector will work with you to build a customized online orientation course that delivers key introductory information to employees at every location, ensuring quality and consistent training. In addition, our IT team is always ready should the need for technical assistance arise.
 

 We worked with our account manager on an issue with one of our employees and she was able to help out and get him started. She was extremely personable and very knowledgeable

DuPont

 The RedVector team I work with are a joy, and willing to assist with data requests and program updates.

FDOT