Smart Management: Key Skills for Managing & Coaching Your Team

Whether you are a newly promoted supervisor or an experienced manager, you know managing people is a big responsibility. It requires a special skill set. This course will help you develop the skills you need to be successful and to develop successful employees. This interactive online course teaches you how to coach employees through feedback, mentoring, and counseling. The touchy subjects of corrective counseling and employee discipline are covered as well as the methods of planning, conducting, and benefiting from employee meetings. You will find a template for time management for your work and personal life. The course concludes with a motivational and highly informative section, “Take Care of Yourself.”

At the completion of this course you will be able to:

• Describe how to make a successful transition from employee to manager
• List the benefits of coaching employees
• Explain how to influence and direct other people's performance
• Discuss how to manage your time so that you can deal with the constant demands of a managerial job