This course has been discontinued
In this age of technology, email is the preferred and often most efficient way to exchange information; yet many organizations overlook this very important form of business communication. Because of the preference for email interaction over other forms of communication, utilizing email in a professional and efficient manner is vital for success.
Part 1 of this course will provide you with fundamentals for effectively utilizing email, while exploring key objectives such as proper email etiquette, common email mistakes, proper use of email in the workplace, and common email policies.
Part 2 of this course discusses ways to make this most important means of communication effective and efficient so you can produce stellar emails that grab your reader’s attention. Tips for structuring emails will be presented, as well as knowledge about proper professional email tone and language.