Smart Mental Health: Managing Anger and Emotions

The modern workplace is often thought of as a strictly professional, rational, logical environment. Cooperation is key—personal opinions and emotions must be put aside in the name of teamwork, which may be easier said than done! No one can expect to connect with fellow colleagues the way they do their own friends or family members. One crossed word or bad mood can damage corporate relations, sometimes irreparably. The uncertainty of the business environment of today, and resulting stress that follows only adds to the pressure workers feel in performing their level best. Feeling overworked and overwhelmed is natural in the workplace, especially when it comes to dealing with change. 

By the end of this course, you will be able to:

• Explain the importance of managing emotions in the workplace and identify effective strategies for doing so
• Recognize common workplace emotions and their symptoms
• Explain how stress can affect individuals both positively and negatively
• Discuss anger management, such as identifying emotional triggers, and the best ways to handle confrontations