The design and use of products and services have always involved ethical considerations when evaluating liability risks. However, these considerations and risks are becoming more important and nuanced as the world becomes a smaller place and the need for differentiation and speed to market becomes more important. These changes have positively affected choices, but at the same time have increased liability risks and ethical considerations. Combined together, it is becoming increasingly important for designer and users to understand how products and services are used, where they are used, and by whom they are used. The consequences of having an incomplete picture can not only impact designers and users, but can also affect the safety and well-being of all stakeholders, especially the public.
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Participants will be able to define values, norms, morals, and ethics using existing definitions in order to evaluate liability and ethical considerations relating to product and service development and use.
Participants will be able to identify primary, secondary, and tertiary stakeholders to evaluate how a product or service is intended to be used, how it actually may be used, who might be impacted by the product or service, and resulting design consideration (including marketing, sales, instructions, and labels).
Participants will be able to identify cultural difference that affect how liability and ethics are interpreted, and determine which products or services are suitable for specific cultures based on risk assessment.
Participants will be able to anticipate unintended consequences and identify associated risks with regard to liability and ethical decision making.
Participants will be able to assess consequences for those stakeholders who might not come into direct contact with a product or service from a liability and ethical perspective in order to evaluate risks and viability.
1 hr. Webinar