RedVector ST-0183

Smart Management: Coaching for Better Performance

Smart Management: Coaching for Better Performance

1 hr. Online Course

Level: Intermediate

Item#: ST-0183

SME: Genene Blake

USD$39.95 InStock 2029-01-01
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There's no doubt about it. The workplace has changed drastically over the past two decades. In the past, leading an organization meant managing, directing or supervising. The individual in charge was known as "The Boss" and was responsible for directing all activities and making all decisions. Today's employees, however, do not respond well to bosses. They expect to be treated as full members of a team. Therefore, many managers today find themselves in the somewhat uncomfortable position of being a "coach." Unfortunately, they are typically lacking in the knowledge and skills to master their new role. This 1-hour online interactive course is designed to help you become a coach in the very best sense of the word. This course stresses the need for good coaching skills and provides practical suggestions for confronting poor performance by using a Performance Improvement Plan.
Objectives SME Course Applies to
Course Objectives
At the end of this course, you will be able to:
  • Discuss the difference between being a coach and being a boss and the skills required to be successful in this role.
  • Examine eight keys to effective coaching and identify your own coaching style.
  • Examine ways to make the change from manager to coach.
  • Summarize the most effective ways to communicate and how to be a good listener.
  • Examine ways to confront and correct poor performance through coaching and a Performance Improvement Plan.
SUBJECT MATTER EXPERT: Genene Blake
Genene Blake Photo
Genene E. Blake

Genene Blake has over two decades of management and leadership experience in the areas of corporate communications, personnel development, quality improvement and training. She is currently employed by Care2Learn.com as Director of Course Development, where she is responsible for all aspects of course production—from author management and instructional design to final website implementation.

Genene previously worked for AT&T and Lucent Technologies as a design engineer, project manager and corporate trainer. As a coach and team leader, she has been highly trained in the dynamics of forming and leading productive project teams. Ms. Blake has earned a certificate in project management from Stevens University and a certificate in E-learning Instructional Design from ASTA.

Ms. Blake lives in Tampa, Florida with her black cat named Midnight. Her hobbies include reading, quilting, and foreign travel.

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