This 1-hour interactive online course is for the newly promoted supervisor, but is valuable to experienced managers as well. It begins where you begin: the introduction to your new work environment and dealing with the changes in your status.
You will then learn the core skills you need in your supervisory role, from dealing with relationships between co-workers (now that you are their supervisor) to creating a presence with new employees or those from another work group. The lesson gets into identifying problems and defining them, approaching them, rectifying them and finally verifying the solutions.
In this course you will learn to "coach" employees through feedback, mentoring, and counseling. The touchy subjects of corrective counseling and employee discipline are covered as well as the methods of planning, conducting and benefiting from employee meetings. You will find a template for time management for your work and personal life. The course concludes with a motivational and highly informative section "Take Care Of Yourself".
Congratulations. You are a now a supervisor. And here is the guide to making you the best you can be.
1 hr. Online Course