RedVector RVBB-3244

Brain Bites - Email Management

Brain Bites - Email Management

0.5 hr. Online Course

Level: Fundamental

Item#: RVBB-3244

SME: Bigger Brains

From a Frustrating Chore to a Powerful Tool – Learn How To Make Email Work For You More than ever before people rely on email in the workplace – but we dread the amount of time it takes to read through and respond to all our messages. This course will give you the skills you need to tame your email mountain and use it as the effective tool it’s meant to be. Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With 5 minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce.
Course Objectives
At the end of this course, you will be able to:
  • List three goals of an email management strategy
  • Describe the two types of bad email strategies
  • Identify the five primary built-in email folders and their purpose
  • Discuss the benefit of the “To Be Sorted” and “To Do” folders
  • Describe the five-step sorting process for managing emails
  • Discuss the differences between Gmail and other email programs
  • Identify how to convert emails into calendar appointments or tasks in Outlook and in Gmail
  • Describe how Flags, Stars, Mark Important, Categories, and Delegation can be used in an effective email management strategy
SUBJECT MATTER EXPERT: Bigger Brains
In 2009, Bigger-Brains founder Chip Reaves was tasked with creating an online training platform for Computer Troubleshooters, a global franchise network. As is the case with most companies, some of the training content was unique to their business, but others (Quickbooks, Online Marketing, Microsoft Office, etc) could be used by many companies. Frustrated with the poor quality, high prices, and lack of selection in the eLearning marketplace, Chip brought together a team to research the characteristics of effective training. The result is Bigger Brains’ “Uniquely Engaging” teacher/learner format, which replicates the dialogue, interaction, humor, and personal connection of traditional classroom training with the “always available” convenience and searchability of eLearning. Today Bigger-Brains continues to create the “Absolute Best Online Training” from our studios in Anderson, South Carolina.