RedVector RV-11196

AEC Success: Conflict Resolution in the Workplace

AEC Success: Conflict Resolution in the Workplace

1 hr. Online Course

Level: Fundamental

Item#: RV-11196

SME: Anthony Fasano, P.E., LEED AP, ACC

Average Rating

4 41
Team projects often result in conflicts that have to be resolved between different parties. Learning to resolve a conflict is a very valuable skill that can be used in all endeavors of business and life. This interactive online course will teach you five strategies for dealing with conflicts. Additionally you will learn two core skill that are necessary to successfully resolve conflicts. You will also learn about emotional awareness and how it can help you in certain situations.
Course Objectives
By the end of this course, you will be able to:
  • Define interpersonal conflict
  • Select the best strategies of the five from the Thomas and Kilmann's conflict mode instrument for dealing with conflict when presented with this scenario
  • Name the two core skills that are necessary to successfully resolve conflict
  • Describe emotional awareness and how it can help you in certain situations
 
SUBJECT MATTER EXPERT: Anthony Fasano, P.E., LEED AP, ACC
Anthony Fasano, P.E., LEED AP, ACC Photo
Engineering Career Coach, Bestselling Author & Speaker

Anthony Fasano, P.E., author of the bestselling book Engineer Your Own Success: 7 Key Elements to Creating an Extraordinary Engineering Career, is a nationally recognized professional coach and inspirational speaker specializing in the areas of business and career growth and development as well as leadership. Anthony uses his highly effective coaching and speaking techniques to help engineers and other technical professionals work through blocks, prioritize effectively, set clear goals and achieve their maximum potential.

 

Fasano found success as an engineer at a young age and has since left his engineering career to travel the world inspiring engineers. His company website called the Engineering Management Institute (previously known as The Engineering Career Coach) is loaded with free resources including two popular iTunes podcasts for engineers (one recently cited by Forbes) which are downloaded over 1,000 times per day. His Amazon.com-bestselling book Engineer Your Own Success was recently published by IEEE-Wiley Press as an updated and expanded second edition.

 

Fasano received a B.S. and a M.S. in Civil Engineering from Lafayette College and Columbia University respectively and his coaching certificate from the Institute of Professional Excellence in Coaching.

 

Anthony Fasano

  • Received in 2005, the Young Engineer of the Year Award from the New York State Society of Professional Engineers, Rockland County Chapter.
  • Was selected in 2008, by Rockland County, New York to participate in the Leadership Rockland program, a leadership development program in which participants receive leadership training from local politicians, economists, historians, artists and other professionals.
  • Was selected in 2009, to receive the “Forty under 40” Award from the Rockland County Economic Development Corporation which recognizes the most promising up-and-coming young members of the Rockland County business community. The award is based on professional and entrepreneurial accomplishments, community involvement, and the nominee’s positive impact on the local community.
  • Received in 2010, a Presidential Citation from the New York State Society of Professional Engineers for his dedication to both the Society as well as the engineering community. 
  • Is a licensed Professional Engineer and a LEED Accredited Professional. 
  • Is a past Chairperson and Founder of the American Society of Civil Engineers Lower Hudson Valley Younger Member Group. 
  • Served as the Executive Director of the New York State Society of Professional Engineers from 2012 to 2018. 
  • Is an industry-recognized inspirational platform speaker on the topics of career advancement, business growth and development and leadership. 
  • Is the expert to turn to when you are ready to realize your career goals and dreams.
State Licenses
AK - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
AL - Engineer (General - ,)
AR - Engineer (General - ,)
DC - Engineer (General - ,)
DE - Engineer (Business Practice (maximum of 9 hours), General - ,)
GA - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
GA - Contractor, Residential and General (General)
GA - Engineer (General - ,)
IA - Engineer (General - ,)
ID - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
ID - Engineer (General - ,)
IL - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
IL - Engineer, Professional (General - ,)
IL - Engineer, Structural (General - ,)
IN - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
IN - Engineer (General - AIA Approved - AIA RV2148-2020)
Accreditation: AIA Registered Provider J315
KS - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
KY - Electrical Contractor (Business Practice)
KY - Engineer (General - ,)
LA - Engineer (General)
MD - Engineer (General)
ME - Engineer (General - ,)
MI - Contractor, Residential Builder and M & A (General)
MI - Engineer (General - ,)
MN - Engineer (General - ,)
MO - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
MO - Engineer (General - ,)
MS - Engineer (General - ,)
MT - Engineer (General - ,)
NC - Engineer (General - ,)
NC - Landscape Contractor (Business Practice - CE 1538)
ND - Engineer (General - ,)
NH - Engineer (General - ,)
NJ - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
NJ - Engineer (General - 24GP000006300)
NM - Engineer (General - ,)
NV - Engineer (General - ,)
OH - Engineer (General - ,)
OK - Engineer (General - ,)
OR - Engineer (General - ,)
PR - Engineer (General - ,)
RI - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
SC - Engineer (General - ,)
SD - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
SD - Engineer (General - ,)
TN - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
TN - Engineer (General - ,)
TX - Engineer (General - ,)
UT - Engineer (General - ,)
VA - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
VA - Engineer (General - ,)
VT - Engineer (General - ,)
WA - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
WI - Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
WI - Engineer (General - ,)
WV - Engineer (General - ,)
WY - Engineer (General - ,)
Professional Organizations
American Academy of Environmental Engineers - AAEES - Member (General - ,)
American Institute of Architects - AIA - Architects (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
American Society of Civil Engineers - ASCE - Academy of Coastal, Ocean, Port & Navigation Engineers (ACOPNE) (General)
American Society of Civil Engineers - ASCE - Academy of Geo-Professionals (AGP) (General)
American Society of Civil Engineers - ASCE - American Academy of Water Resources Engineer (AAWRE) (General)
Canada - Alberta Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
Canada - Alberta Engineer (General - ,)
Canada - British Columbia Architect (AIBC) (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
Canada - British Columbia Engineer (General - ,)
Canada - Manitoba Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
Canada - Manitoba Engineer (General - ,)
Canada - New Brunswick Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
Canada - New Brunswick Engineer (General - ,)
Canada - Newfoundland and Labrador Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
Canada - Newfoundland and Labrador Engineer (General - ,)
Canada - Northwest Territories and Nunavut Engineer (General - ,)
Canada - Northwest Territory Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
Canada - Nova Scotia Engineer (General - ,)
Canada - Ontario Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
Canada - Ontario Engineer (General - ,)
Canada - Quebec Architect (General - AIA Reg RV2148-2020)
Accreditation: AIA Registered Provider J315
Canada - Quebec Engineer (General - ,)
Canada - Saskatchewan Engineer (General - ,)
Canada - Yukon Engineer (General - ,)
Canadian Registered Safety Professionals - CRSP (General)
Engineers Ireland - IEI - Member (General)
Human Resources Certification Institute (HRCI) - Certifications (PHR, SPHR, GPHR) (General - 370073)
National Institute for Certification in Engineering Technologies - NICET (General - ,)
Ontario Association of Certified Engineering Technicians and Technologists - OACETT - Certified Member (Management/Leadership Training)
Society for Human Resource Management - SHRM - Certified Professional (General - 18-85XZB)
Course Reviews (41)
Great
By on Jan, 13, 2019
Great
This assessment gave you the opportunity to discover solutions to everyday work conflicts that will be high in value for your career
By on Jun, 07, 2019
This assessment gave you the opportunity to discover solutions to everyday work conflicts that will be high in value for your career.
Simple, short, and sweet and makes perfect sense
By (Engineer) on May, 23, 2019
Simple, short, and sweet and makes perfect sense. A great little course!
some info is eye opening
By on Jul, 24, 2019
some info is eye opening.
quality information
By on May, 14, 2019
quality information
Good class
By on May, 14, 2019
Good class .. my iPad was going back and forward
I knew some of these point, however is was great to see them defined
By on May, 10, 2019
I knew some of these point, however is was great to see them defined.
Course was very effective and informative
By on Jul, 11, 2019
Course was very effective and informative.
Very educational
By on May, 07, 2019
Very educational
I thought this course was great for helping me in my work when dealing with conflicts
By on Jul, 23, 2019
I thought this course was great for helping me in my work when dealing with conflicts. And how to best go about resolving conflict!
this course open your eyes to approach any conflict with more confidence on yourself
By on May, 03, 2019
this course open your eyes to approach any conflict with more confidence on yourself.
above average course for conflict resolution
By (Engineer) on Mar, 11, 2019
above average course for conflict resolution
Very good course
By (Engineer) on Aug, 31, 2019
Very good course.
The information with in was great and can be very useful
By on Feb, 11, 2019
The information with in was great and can be very useful
Well organized and presented
By (Engineer) on Nov, 24, 2019
Well organized and presented. All RedVector courses should take this approach for being succinct and pertinent.
Excellent course material and excellent presentation
By (Engineer) on Feb, 01, 2019
Excellent course material and excellent presentation. Highly recommend to all AEC professionals.
N/A
By on Jul, 19, 2019
N/A
By far, the best speaker/presenter of all RedVector courses I've taken during this license renewal cycle
By (Engineer) on Nov, 02, 2019
By far, the best speaker/presenter of all RedVector courses I've taken during this license renewal cycle. Great job!
Good course
By on Apr, 18, 2019
Good course. Very helpful learning tool for not only the workplace but everyday life. I would recommend this course to anyone.
this a great course
By on Jul, 22, 2019
this a great course
Great information that I can use in my role
By on Aug, 16, 2019
Great information that I can use in my role.
Good, clear & concise class
By on Sep, 16, 2019
Good, clear & concise class. Please focus on evaluating what was learned and not making tricky questions that must be read a few times. This is to learn solutions and concepts, not blind memorization.
Useful
By on Sep, 08, 2019
Useful
course was very helpful
By on Jul, 11, 2019
course was very helpful
I believe that this course does a good job to give some aid on how to resolve conflict
By on Jul, 08, 2019
I believe that this course does a good job to give some aid on how to resolve conflict. Many of these strategies i did not know and were very helpful.
I believe that this course does a good job to give some aid on how to resolve conflict
By on Jul, 08, 2019
I believe that this course does a good job to give some aid on how to resolve conflict. Many of these strategies i did not know and were very helpful.
Good Course
By (Engineer) on Jun, 29, 2019
Good Course
Informational, it had me take a step back and try and understand what emotional awareness means to me
By on May, 16, 2019
Informational, it had me take a step back and try and understand what emotional awareness means to me.
A lot of great information
By on May, 10, 2019
A lot of great information.
mr
By (Engineer) on Feb, 17, 2019
mr. fasano is a good presenter. content was good. well organized. seemed a bit of lag occasionally within the various slides but overall presentation was well produced.
Good presentation and useful information
By on Jan, 18, 2019
Good presentation and useful information
Great course with information that I will learn and use
By on Jan, 14, 2019
Great course with information that I will learn and use
I believe that this course does a good job to give some aid on how to resolve conflict
By on Jul, 08, 2019
I believe that this course does a good job to give some aid on how to resolve conflict. Many of these strategies i did not know and were very helpful.
Streaming issues made the course drag on
By (Engineer) on Jul, 25, 2019
Streaming issues made the course drag on
good course
By on Aug, 09, 2019
good course
N/A
By on Aug, 12, 2019
N/A
The topics covered were great
By (Contractor / Trades) on Feb, 06, 2019
The topics covered were great. I had issues with the operation of the video. At times there were multiple segments playing at the same time with overlapping sound. Also not able to rewind as needed in some segments made it hard to catch the whole segment.
N/a
By on Nov, 07, 2019
N/a
some mis-spellings
By on Nov, 27, 2019
some mis-spellings
Again media would not work
By on Nov, 11, 2019
Again media would not work.
Technical delivery was poor
By on Jul, 02, 2019
Technical delivery was poor. Took almost 2x as long to complete the course due to poor video streaming. Either invest in a (or better) CDN or improve the video CODEC for streaming.