RedVector RV-11196

AEC Success: Conflict Resolution in the Workplace

AEC Success: Conflict Resolution in the Workplace

1 hr. Online Course

Level: Fundamental

Item#: RV-11196

SME: Anthony Fasano, P.E., LEED AP, ACC

Average Rating

4 33
Team projects often result in conflicts that have to be resolved between different parties. Learning to resolve a conflict is a very valuable skill that can be used in all endeavors of business and life. This interactive online course will teach you five strategies for dealing with conflicts. Additionally you will learn two core skill that are necessary to successfully resolve conflicts. You will also learn about emotional awareness and how it can help you in certain situations.
Course Objectives
By the end of this course, you will be able to:
  • Define interpersonal conflict
  • Select the best strategies of the five from the Thomas and Kilmann's conflict mode instrument for dealing with conflict when presented with this scenario
  • Name the two core skills that are necessary to successfully resolve conflict
  • Describe emotional awareness and how it can help you in certain situations
 
SUBJECT MATTER EXPERT: Anthony Fasano, P.E., LEED AP, ACC
Anthony Fasano, P.E., LEED AP, ACC Photo
Engineering Career Coach, Bestselling Author & Speaker

Anthony Fasano, P.E., author of the bestselling book Engineer Your Own Success: 7 Key Elements to Creating an Extraordinary Engineering Career, is a nationally recognized professional coach and inspirational speaker specializing in the areas of business and career growth and development as well as leadership. Anthony uses his highly effective coaching and speaking techniques to help engineers and other technical professionals work through blocks, prioritize effectively, set clear goals and achieve their maximum potential.

 

Fasano found success as an engineer at a young age and has since left his engineering career to travel the world inspiring engineers. His company website called the Engineering Management Institute (previously known as The Engineering Career Coach) is loaded with free resources including two popular iTunes podcasts for engineers (one recently cited by Forbes) which are downloaded over 1,000 times per day. His Amazon.com-bestselling book Engineer Your Own Success was recently published by IEEE-Wiley Press as an updated and expanded second edition.

 

Fasano received a B.S. and a M.S. in Civil Engineering from Lafayette College and Columbia University respectively and his coaching certificate from the Institute of Professional Excellence in Coaching.

 

Anthony Fasano

  • Received in 2005, the Young Engineer of the Year Award from the New York State Society of Professional Engineers, Rockland County Chapter.
  • Was selected in 2008, by Rockland County, New York to participate in the Leadership Rockland program, a leadership development program in which participants receive leadership training from local politicians, economists, historians, artists and other professionals.
  • Was selected in 2009, to receive the “Forty under 40” Award from the Rockland County Economic Development Corporation which recognizes the most promising up-and-coming young members of the Rockland County business community. The award is based on professional and entrepreneurial accomplishments, community involvement, and the nominee’s positive impact on the local community.
  • Received in 2010, a Presidential Citation from the New York State Society of Professional Engineers for his dedication to both the Society as well as the engineering community. 
  • Is a licensed Professional Engineer and a LEED Accredited Professional. 
  • Is a past Chairperson and Founder of the American Society of Civil Engineers Lower Hudson Valley Younger Member Group. 
  • Served as the Executive Director of the New York State Society of Professional Engineers from 2012 to 2018. 
  • Is an industry-recognized inspirational platform speaker on the topics of career advancement, business growth and development and leadership. 
  • Is the expert to turn to when you are ready to realize your career goals and dreams.
State Licenses
AK - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
AL - Engineer (General - ,)
AR - Engineer (General - ,)
Canada - Northwest Territories and Nunavut Engineer (General - ,)
DC - Engineer (General - CE21800018)
DE - Engineer (Business Practice (maximum of 9 hours) - ,)
GA - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
GA - Engineer (General - ,)
IA - Engineer (General - ,)
ID - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
ID - Engineer (General - ,)
IL - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
IL - Engineer, Professional (General - ,)
IL - Engineer, Structural (General - ,)
IN - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
IN - Engineer (General - Board Approved - CE21800018)
KS - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
KY - Electrical Contractor (Business Practice)
KY - Engineer (General - ,)
LA - Engineer (General - ,)
MD - Engineer (General - ,)
ME - Engineer (General - ,)
MI - Contractor, Residential Builder and M & A (General)
MI - Engineer (General - ,)
MN - Engineer (General - ,)
MO - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
MO - Engineer (General - ,)
MS - Engineer (General - ,)
MT - Engineer (General - ,)
NC - Engineer (General - ,)
NC - Landscape Contractor (Business Practice - CE 1538)
ND - Engineer (General - ,)
NH - Engineer (General - ,)
NJ - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
NJ - Engineer (General - 24GP000006300)
NM - Engineer (General - ,)
NV - Engineer (General - ,)
OH - Engineer (General - ,)
OK - Engineer (General - ,)
OR - Engineer (General - ,)
PR - Engineer (General - ,)
RI - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
SC - Engineer (General - ,)
SD - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
SD - Engineer (General - ,)
TN - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
TN - Engineer (General - ,)
TX - Engineer (General - ,)
UT - Engineer (General - ,)
VA - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
VA - Engineer (General - ,)
VT - Engineer (General - ,)
WA - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
WI - Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
WI - Engineer (General - ,)
WV - Engineer (General - ,)
WY - Engineer (General - ,)
Professional Organizations
American Academy of Environmental Engineers - AAEES - Member (General - ,)
American Institute of Architects - AIA - Architects (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
American Society of Civil Engineers - ASCE - Academy of Coastal, Ocean, Port & Navigation Engineers (ACOPNE) (General)
American Society of Civil Engineers - ASCE - Academy of Geo-Professionals (AGP) (General)
American Society of Civil Engineers - ASCE - American Academy of Water Resources Engineer (AAWRE) (General)
Canada - Alberta Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
Canada - Alberta Engineer (General - ,)
Canada - British Columbia Architect (AIBC) (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
Canada - British Columbia Engineer (General - ,)
Canada - Manitoba Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
Canada - Manitoba Engineer (General - ,)
Canada - New Brunswick Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
Canada - New Brunswick Engineer (General - ,)
Canada - Newfoundland and Labrador Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
Canada - Newfoundland and Labrador Engineer (General - ,)
Canada - Northwest Territory Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
Canada - Nova Scotia Engineer (General - ,)
Canada - Ontario Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
Canada - Ontario Engineer (General - ,)
Canada - Quebec Architect (General - AIA Reg RV2148-2023)
Accreditation: AIA Registered Provider J315
Canada - Quebec Engineer (General - ,)
Canada - Saskatchewan Engineer (General - ,)
Canada - Yukon Engineer (General - ,)
Canadian Registered Safety Professionals - CRSP (General)
Engineers Ireland - IEI - Member (General)
Human Resources Certification Institute (HRCI) - Certifications (PHR, SPHR, GPHR) (General - 503034)
National Institute for Certification in Engineering Technologies - NICET (General - ,)
Ontario Association of Certified Engineering Technicians and Technologists - OACETT - Certified Member (Management/Leadership Training)
Society for Human Resource Management - SHRM - Certified Professional (General - 22-YUDU7)
Course Reviews (33)
Very good talking points in resolving conflicts
By on Feb, 27, 2020
Very good talking points in resolving conflicts
Very good course
By (Engineer) on Aug, 31, 2019
Very good course.
Has some great tips and information
By on Feb, 24, 2020
Has some great tips and information. Shows you both sides of a conflict.
Good content and engaging speaker
By on Feb, 24, 2020
Good content and engaging speaker.
By far, the best speaker/presenter of all RedVector courses I've taken during this license renewal cycle
By (Engineer) on Nov, 02, 2019
By far, the best speaker/presenter of all RedVector courses I've taken during this license renewal cycle. Great job!
Very concise strategies to deal with conflict
By on May, 25, 2020
Very concise strategies to deal with conflict
This training empower me to deal with conflict in a better way
By on May, 15, 2020
This training empower me to deal with conflict in a better way.
Well organized and presented
By (Engineer) on Nov, 24, 2019
Well organized and presented. All RedVector courses should take this approach for being succinct and pertinent.
Perfect Length and easy to follow
By on Feb, 11, 2020
Perfect Length and easy to follow.
I have taken a ton of management, leadership and conflict classes--this is one of the most succinct and applicable
By on Mar, 16, 2020
I have taken a ton of management, leadership and conflict classes--this is one of the most succinct and applicable. Should be required for employees as well as managers...just this segment alone.
I really enjoyed the tips and strategies provided in the course
By on Jan, 28, 2020
I really enjoyed the tips and strategies provided in the course.
Would be beneficial for an entire construction team to watch to create better communication and understanding
By on Feb, 03, 2020
Would be beneficial for an entire construction team to watch to create better communication and understanding.
Good in depth training!
By on Apr, 30, 2020
Good in depth training!
very informative and helpful
By on Dec, 13, 2019
very informative and helpful.
Good course for engineers to understand how to become more effective
By (Engineer, Professional Organization) on Apr, 11, 2020
Good course for engineers to understand how to become more effective.
The information was great but I had IT issues
By on Feb, 29, 2020
The information was great but I had IT issues.
N/A
By on Apr, 10, 2020
N/A
good
By on May, 03, 2020
good
Good, clear & concise class
By on Sep, 16, 2019
Good, clear & concise class. Please focus on evaluating what was learned and not making tricky questions that must be read a few times. This is to learn solutions and concepts, not blind memorization.
Useful
By on Sep, 08, 2019
Useful
Great information that I can use in my role
By on Aug, 16, 2019
Great information that I can use in my role.
Anthony is good at what he does
By on Jun, 25, 2020
Anthony is good at what he does
N/A
By (Other) on Dec, 31, 2019
N/A
good course
By on Aug, 09, 2019
good course
I really like the course subject and material
By (Engineer) on Feb, 11, 2020
I really like the course subject and material. The written/typed handout was poorly edited with many mistakes.
some mis-spellings
By on Nov, 27, 2019
some mis-spellings
N/a
By on Nov, 07, 2019
N/a
N/A
By on Aug, 12, 2019
N/A
good primer/refresher course
By (Engineer) on Jun, 29, 2020
good primer/refresher course
thanks
By (Professional Organization) on Jun, 30, 2020
thanks
The course curriculum was difficult to follow in this training
By on Feb, 07, 2020
The course curriculum was difficult to follow in this training. One speaker with no graphics or visuals was not appealing. Additionally, the videos locked up and froze several times which required me to restart several times.
Again media would not work
By on Nov, 11, 2019
Again media would not work.
Course did not work
By on May, 05, 2020
Course did not work. Kept showing load error. Just took final exam without course.