This highly informative 1-hour online course explores the immensely valuable components of quality management. The material presented is essential for every professional and every manager who cares about the quality of the product or the service he or she provides. Topics covered include quality control, quality assurance, total quality management, quality improvements and quality tools - all of which are vital to assuring the products and services provided to clients meet the highest standards of quality.
The course includes a multiple-choice test after each section.
Understand the philosopy of quality assurance and the quality assurance system
Be able to perform inspections by the sampling method on in-coming and out-going products.
Be capable of establishing the control limits with the process statistical control method. This method is applied to on going production process operations.
Grasp and be able to use the techniques of TQM, Quality improvements and Quality tools.
1 hr. Online Course