RedVector JCOM-00140

PMBOK® Guide - Eighth Edition: Dealing with Project Conflict

PMBOK® Guide - Eighth Edition: Dealing with Project Conflict

1 hr. Online Course

Level: Fundamental

Item#: JCOM-00140

SME: Vector Solutions Commercial

USD$29.95 InStock 2029-01-01
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Conflict is a natural and unavoidable part of project work. This course teaches project and product professionals how to recognize, understand, and manage conflict effectively to support team performance and project success. Aligned to the PMBOK® Guide 8th Edition, the course explores common sources of conflict, team dynamics, and practical resolution strategies. Learners will examine real-world scenarios across both predictive and agile environments to understand how conflict develops and how skilled project professionals respond. Participants will learn how to diagnose the root cause of conflict, select appropriate resolution approaches, and navigate challenges involving team members, stakeholders, and competing priorities. The course also covers how to build a team environment that supports productive disagreement and prevents destructive conflict.
Objectives SME Course Applies to
Course Objectives

By the end of this course, you will be able to:

  • Explain the role of conflict in project environments and its impact on team performance.
  • Identify common sources of conflict in projects.
  • Recognize the stages of team development where conflict is most likely to occur.
  • Distinguish between productive and destructive conflict.
  • Apply the five conflict resolution approaches to different project situations.
  • Analyze conflict scenarios to determine underlying causes.
  • Select appropriate conflict management strategies based on situational factors.
  • Determine when escalation is necessary and appropriate.
  • Demonstrate techniques for addressing conflict with team members and stakeholders.
  • Identify practices that help build a conflict-resilient project team.
SUBJECT MATTER EXPERT: Vector Solutions Commercial
State Licenses
Alaska
AK - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
AK - Engineer (General)
Alabama
AL - Engineer (General)
Arkansas
AR - Engineer (General)
Delaware
DE - Engineer (General)
Florida
FL - Engineer (General - 0000271)
Accreditation: This course explores effective conflict management in project and product environments, aligned with the PMBOK® Guide 8th Edition. Participants learned to identify sources of conflict, apply appropriate resolution strategies, and foster collaborative team environments that support project success across predictive and agile settings.
Georgia
GA - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
GA - Engineer (General)
Iowa
IA - Engineer (General)
Idaho
ID - Engineer (General)
Illinois
IL - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
IL - Engineer, Professional (General)
IL - Engineer, Structural (General)
Indiana
IN - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Kansas
KS - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
KS - Engineer (Health, Safety & Welfare)
Kentucky
KY - Engineer (General)
Louisiana
LA - Engineer (General)
Maryland
MD - Engineer (General)
Maine
ME - Engineer (General)
Michigan
MI - Engineer (General)
Minnesota
MN - Engineer (General)
Missouri
MO - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
MO - Engineer (General)
Mississippi
MS - Engineer (General)
Montana
MT - Engineer (General)
North Carolina
NC - Engineer (General)
North Dakota
ND - Engineer (Health, Safety & Welfare)
Nebraska
NE - Engineer (General)
Accreditation: Vector Solutions is authorized by IACET to offer 0.1 CEUs for this program.
New Hampshire
NH - Engineer (General)
New Jersey
NJ - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
NJ - Engineer (General - 24GP000006300)
New Mexico
NM - Engineer (General)
Nevada
NV - Engineer (General)
New York
NY - Engineer (General)
Accreditation: Vector Solutions is authorized by IACET to offer 0.1 CEUs for this program.
NY - Land Surveyor (General)
Ohio
OH - Engineer (General)
Oklahoma
OK - Engineer (General)
Oregon
OR - Engineer (General)
Pennsylvania
PA - Engineer (General)
Puerto Rico
PR - Engineer (General)
South Carolina
SC - Engineer (General)
South Dakota
SD - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
SD - Engineer (General)
Tennessee
TN - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
TN - Engineer (Health, Safety & Welfare)
Texas
TX - Engineer (General)
Utah
UT - Engineer (General)
Virginia
VA - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
VA - Engineer (General)
Vermont
VT - Engineer (General)
Washington
WA - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Wisconsin
WI - Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
WI - Engineer (General)
West Virginia
WV - Engineer (General)
Wyoming
WY - Engineer (General)
Professional Organizations
American Academy of Environmental Engineers - AAEES - Member (General)
American Institute of Architects - AIA - Architects (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
American Public Works Association - APWA - Member (General)
American Society of Professional Estimators - ASPE - Certified Professional Estimator (CPE)/Associate Estimator Professional (AEP) (General)
Association for Facilities Engineering - AFE - Certification (General)
Canada - Alberta Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - Alberta Engineer (General)
Canada - British Columbia Architect (AIBC) (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - British Columbia Engineer (General)
Canada - Manitoba Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - Manitoba Engineer (General)
Canada - New Brunswick Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - New Brunswick Engineer (General)
Canada - Newfoundland and Labrador Engineer (General)
Canada - Northwest Territories and Nunavut Engineer (General)
Canada - Northwest Territory Architect / Restricted Practitioner (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - Nova Scotia Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - Nova Scotia Engineer (General)
Canada - Ontario Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - Ontario Engineer (General)
Canada - Prince Edward Island Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - Prince Edward Island Engineer (General)
Canada - Quebec Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - Quebec Engineer (General)
Canada - Saskatchewan Architect (General - JCOM00140-2029)
Accreditation: AIA Registered Provider J315
Canada - Saskatchewan Engineer (General)
Canada - Yukon Engineer (General)
National Institute for Certification in Engineering Technologies - NICET (General)
Project Management Institute (PMI) - Certified Associate in Project Management (CAPM) (Business Acumen - 15102S2IDB)
Accreditation: Authorized Training Partner 1510
Project Management Institute (PMI) - PMI Agile Certified Practitioner (PMI-ACP) (Business Acumen - 15102S2IDB)
Accreditation: Authorized Training Partner 1510
Project Management Institute (PMI) - PMI Professional in Business Analysis (PMI-PBA) (Business Acumen - 15102S2IDB)
Accreditation: Authorized Training Partner 1510
Project Management Institute (PMI) - PMI Risk Management Professional (PMI-RMP) (Business Acumen - 15102S2IDB)
Accreditation: Authorized Training Partner 1510
Project Management Institute (PMI) - PMI Scheduling Professional (PMI-SP) (Business Acumen - 15102S2IDB)
Accreditation: Authorized Training Partner 1510
Project Management Institute (PMI) - Portfolio Management Professional (PfMP) (Business Acumen - 15102S2IDB )
Project Management Institute (PMI) - Program Management Professional (PgMP) (Business Acumen - 15102S2IDB )
Project Management Institute (PMI) - Project Management Professional (PMP) (Business Acumen - 15102S2IDB )
Society for Maintenance and Reliability Professionals - SMRP (General)
Soil Science Society of America - SSSA - Certified Professional Soil Scientist (CPSS) (General)