This course has been discontinued.
Hiring the right talent can make a difference between success and failure in your organization. There are major financial, morale and business growth implications when you don't bring on customer focused people. Hiring top talent is both an art and science. In this SmartTeam course, we will focus on best practices and bottom-line evidence that will show you how to hire the best talent. Although this course will be focusing on hiring for a customer service position, the concepts and techniques can be applied to any position.