PMBOK® Guide - Sixth Edition: 27-Project Stakeholder Engagement and Communication

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Focus on the processes Manage Stakeholder Engagement and Control Stakeholder Engagement. You will find discussions on the purpose of those processes, their inputs, outputs, tools and techniques. You will sort through how to maintain the most effectual engagement of the needs and expectations of stakeholders, manage times when needs and expectations are not being met, and handle change or requesting changes when improvements or adjustments are recommended. Whoever the stakeholders are in your project, they must be managed and managed properly. Upon course completion, you will know what project stakeholder management is, how to manage stakeholder engagement, and control engagement throughout a project’s lifecycle.

Materials in this class are based on the text, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide)

Objectives SME Course Applies to

Course Objectives

At the end of this course, you’ll be able to:

Describe what involved in stakeholder management
Explain how to monitor stakeholders
Oversee stakeholder engagement
List the tools and techniques involved in managing and monitoring stakeholder engagement

SUBJECT MATTER EXPERT: Neal Rowland, PMP, PMI-ACP, ITIL Expert, ITIL Practitioner

Neal Rowland, PMP, PMI-ACP, ITIL Expert, ITIL Practitioner Photo

Neal Rowland has been a Project Management Professional (PMP) for over 13 years. During that time he has instructed, authored courses, advised training companies and corporations, and applied the best practices of project management in his work at Microsoft, Plex, and others. As the Lead Crowd Surfer of The Crowd Training [www.thecrowdtraining.com], Neal leads product development, instructional design, and graphic design. He is a contributor to the PMBOK. Beyond being certified as a PMP, Neal is also a certified agile project manager (PMI-ACP) and IT service management (ITIL Expert and ITIL Practitioner). Neal currently resides in the Detroit area with his wife and 5 kids.

State Licenses

New York

NY - Land Surveyor (General)

Professional Organizations

Association for Facilities Engineering - AFE - Certification (General)

Project Management Institute (PMI) - Certified Associate in Project Management (CAPM) (Ways of Working - 1510-RVLS-2884a)

Accreditation: Authorized Training Partner 1510

Project Management Institute (PMI) - Program Management Professional (PgMP) (Ways of Working - 1510-RVLS-2884a)

Accreditation: Authorized Training Partner 1510

Project Management Institute (PMI) - Project Management Professional (PMP) (Ways of Working - 1510-RVLS-2884a)

Accreditation: Authorized Training Partner 1510

Society for Maintenance and Reliability Professionals - SMRP (General)

Soil Science Society of America - SSSA - Certified Professional Soil Scientist (CPSS) (General)