Course Objectives
Topics covered include:
- Navigating the Shifts interface in Teams
- Creating schedules
- Setting up and managing groups
- Adding and copying shifts
- Assigning shifts
- Modifying shifts by adding activities and notes
- Reassigning shifts and dealing with overlapping shifts
- Sharing the schedule with the team
- Using shift management tools
- Adding and approving requests in the desktop app
- Modifying settings
- Adding requests, clocking in and out, and changing shifts from the mobile app
SUBJECT MATTER EXPERT: Bigger Brains
In 2009, Bigger-Brains founder Chip Reaves was tasked with creating an online training platform for Computer Troubleshooters, a global franchise network. As is the case with most companies, some of the training content was unique to their business, but others (Quickbooks, Online Marketing, Microsoft Office, etc) could be used by many companies.
Frustrated with the poor quality, high prices, and lack of selection in the eLearning marketplace, Chip brought together a team to research the characteristics of effective training. The result is Bigger Brains’ “Uniquely Engaging” teacher/learner format, which replicates the dialogue, interaction, humor, and personal connection of traditional classroom training with the “always available” convenience and searchability of eLearning.
Today Bigger-Brains continues to create the “Absolute Best Online Training” from our studios in Anderson, South Carolina.