RedVector RVBB-3304

Sales 101: Appointment Making

Sales 101: Appointment Making

1.25 hrs. Online Course

Level: Fundamental

Item#: RVBB-3304

SME: Bigger Brains

This course has been discontinued.

The first step in being a successful salesperson is to have someone to sell to. In this course, professional Sales Trainer Marisa Pensa walks you through the basics of getting sales appointments, including:
  • What to say (on the phone or in person) 
  • What to NOT say (on the phone or in person) 
  • How to make effective phone calls 
  • Knowing your numbers
Course Objectives
By the end of this course, you will be able to:
  • Explain the essentials of appointment making
  • Summarize the model of appointment making
  • Discuss how to answer a direct question or direct statement
SUBJECT MATTER EXPERT: Bigger Brains
In 2009, Bigger-Brains founder Chip Reaves was tasked with creating an online training platform for Computer Troubleshooters, a global franchise network. As is the case with most companies, some of the training content was unique to their business, but others (Quickbooks, Online Marketing, Microsoft Office, etc) could be used by many companies. Frustrated with the poor quality, high prices, and lack of selection in the eLearning marketplace, Chip brought together a team to research the characteristics of effective training. The result is Bigger Brains’ “Uniquely Engaging” teacher/learner format, which replicates the dialogue, interaction, humor, and personal connection of traditional classroom training with the “always available” convenience and searchability of eLearning. Today Bigger-Brains continues to create the “Absolute Best Online Training” from our studios in Anderson, South Carolina.